Where are my parts shipping from?
Your parts will ship from their country of manufacture.
How long will my parts take to reach me?
If the parts are in stock it usually takes 7-10 days depending on your location. If there is no stock, our team will update you on the stock and lead time.
Is there warranty on the parts I bought?
We follow the manufacturer's warranty back-to-back and follow the same terms as stated on their website.
Why have the prices changed slightly since last time I checked?
RZCrewEurope.com has a unique pricing system which is automatically updated every 5 minutes from real time exchange rate data. This means there is no awkward email asking for more money for parts because the exchange rate has dropped since the website was last updated.
We felt this was a vital tool for our website as our products are sourced in different countries and currencies, and sold globally.
Where is RZCrew Europe from?
Find out more about us here!
Does RZCrew Europe have a showroom that I can visit?
As we drop ship the parts straight from the country of origin to your doorstep, we do not have a showroom you can visit.